Last year we asked participants in the Google Grants program to submit surveys about their experience with Google Grants, AdWords and other products. Of the responses we received, we were able to glean a bit of insight into the industries that make up the nonprofits in our program and would like to share those insights with you for the purposes of creating your own benchmarks and metrics in this monthly benchmarking series . This month we’re featuring the Mental Health and Crisis Intervention category of the nonprofit industry. Look to future months for other NTEE nonprofit categories . Grantees in the Mental Health and Crisis Intervention industry were most likely to track “new volunteers” as their most important metric, state "reaching new constituents" as their main mission objective served via their Grant and state "raising awareness" as the main marketing objective served via their Google Grant. With regard to the performance of their Grants AdWords account, they received an average of 35% of their total site visits from their Grants AdWords account and an average of 2,100 conversions over the last year (11/2009 - 11/2010). An average of 9.5% of Mental Health and Crisis Intervention organizations who responded to the survey report that they currently use an agency, SEO or SEM to manage their Grants AdWords account. We hope that, as an organization focused on mental health and crisis intervention, you will be able to use these industry benchmarks to gauge your own performance with online marketing and begin to understand the trends of your particular vertical within the nonprofit industry.Posted by Jessica Vaughan, Google Grants Team
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