From time to time we invite guests to post about topics of interest and we’re pleased to have Emily Limm join us for U.S. Arbor Day. Emily is the science director for the non-profit Save the Redwoods League and is studying the impact of climate change on the redwood forests of northern California. To raise awareness about the League’s research, she worked with Google Earth Outreach to model old-growth redwoods on Google Earth. In this post, Emily shares her ideas on how technology and citizen science can help scientific research. -Ed. ...
(Cross posted from the Official Google Blog)

From time to time we invite guests to post about topics of interest and we’re pleased to have Emily Limm join us for U.S. Arbor Day. Emily is the science director for the non-profit Save the Redwoods League and is studying the impact of climate change on the redwood forests of northern California. To raise awareness about the League’s research, she worked with Google Earth Outreach to model old-growth redwoods on Google Earth. In this post, Emily shares her ideas on how technology and citizen science can help scientific research. -Ed.

Today is U.S. Arbor Day, a holiday established 120 years ago to celebrate our often under-appreciated forests, which provide us with necessities like clean air and drinking water as well as small pleasures like shade for a summer’s day picnic or a beautiful place to hike with crunchy leaves underfoot. Arbor Day holds special meaning for me because I spend most of my time in the coastal redwood forests of California, working to protect the world’s tallest tree species.

Over the past few months, Save the Redwoods League and the Google Earth Outreach team have collaborated to create 3D models of the old-growth redwood forest in Jedediah Smith Redwoods State Park in northern California, so you can now take a virtual hike among the ancient trees and cruise over towering treetops. Explore the park by activating the 3D trees layer in Earth (under 3D Buildings) and searching for [jedediah smith redwoods state park, ca]. Tilt your view angle toward the horizon to make the trees appear. You can download the KML file for the narrated tour about redwoods to view in Google Earth, or watch the video version below:



In order to protect redwoods in Jedediah Smith and elsewhere, my colleagues and I are working to collect data on geographic regions where the trees are currently thriving to determine how future forests will fare in our changing climate. A critical piece of our work is collecting and comparing field observations of redwoods across different climates, but we need more data to draw strong conclusions—and that’s where you come in.

Today, Save the Redwoods League is launching our citizen science project Redwood Watch, powered by iNaturalist.org, a platform for recording, organizing and mapping nature observations. By sharing a simple digital photograph of a redwood tree and the time and location where the picture was taken, you can help the League track and monitor the species. If you know of a redwood tree—perhaps in your own backyard or in a nearby park—you can use the free Redwood Watch iPhone application or your own camera to take a photo, add a comment and submit it online. iNaturalist stores your observation and, if geographical coordinates weren’t captured automatically, uses the Google Maps APIs to assign them to your photo. With your geolocated observation, we can zoom out and analyze your observation in the context of global environmental and climatic patterns.

An observation of a coast redwood submitted to the Redwood Watch on iNaturalist.org.

The more field observations Save the Redwoods League collects, the better we’ll understand what climate makes a healthy redwood today, and predict where the redwood forests of tomorrow will thrive. We hope to see you on the Redwood Watch.

Happy Arbor Day from Save the Redwoods League and Google Earth!

Note: There are plenty of parallel projects going on around the world, so if you don’t live near redwoods, consider participating in one of the other iNaturalist.org citizen science projects.

More and more people are searching for businesses and organizations (like yours!) on Google Maps, so it’s important to take a few minutes to customize how your nonprofit is listed... using Google Places!

Last year we asked participants in the Google Grants program to submit surveys about their experience with Google Grants, AdWords and other products. Of the responses we received, we were able to glean a bit of insight into the industries that make up the non-profits in our program and would like to share those insights with you for the purposes of creating your own benchmarks and metrics in this ...
Last year we asked participants in the Google Grants program to submit surveys about their experience with Google Grants, AdWords and other products. Of the responses we received, we were able to glean a bit of insight into the industries that make up the non-profits in our program and would like to share those insights with you for the purposes of creating your own benchmarks and metrics in this monthly benchmarking series.

This month we’re featuring the Education category of the non-profit industry. Look to future months for other NTEE non-profit categories.

Grantees in the Education industry were most likely to track “website traffic” as their most important metric, state "serving their constituents" as their main mission objective served via their Grant and state "raising awareness" as the main marketing objective served via their Google Grant.

With regard to the performance of their Grants AdWords account, they received an average of 27% of their total site visits from their Grants AdWords account and an average of 23,000 conversions over the last year (11/2009 - 11/2010).

An average of 6% of Educational organizations who responded to the survey report that they currently use an agency, SEO or SEM to manage their Grants AdWords account.

Posted by Jessica Vaughan, Google Grants Team

In the last few weeks we’ve improved Google Apps with easier email snafu avoidance, better document and spreadsheet printing, stronger business security features for Android and more. The pace of entire organizations switching to Google Apps also continued to build, and many have shared their stories about moving to the cloud.

In the last few weeks we’ve improved Google Apps with easier email snafu avoidance, better document and spreadsheet printing, stronger business security features for Android and more. The pace of entire organizations switching to Google Apps also continued to build, and many have shared their stories about moving to the cloud.

Recipient suggestion features graduate from Gmail Labs
We’ve all made the embarrassing mistake of forgetting to add an important email recipient, or even worse, sending an email to the wrong person with a similar name as someone else. To help you avoid such a digital faux pas, we experimented with Gmail Labs features that could notify you while drafting a message if it appeared you had addressed your message incorrectly. We heard lots of positive feedback about these Labs, so we rolled out recipient suggestion features for all Gmail users. Keep an eye out for the tips that show up beneath the address box!


Pagination and better printing for documents
Google Docs speeds up collaboration right in the browser between classmates and colleagues, but people often want to see how documents will look on paper before actually printing. Last Tuesday we advanced Google Docs another notch by adding pagination—the ability to see where page breaks fall. We also made document printing a whole lot better on Chrome. Printing is now a simpler operation right from the browser’s “File” menu, and what you see in your browser is exactly what you’ll get on paper.


Improvements to spreadsheet printing, too
As of last Monday, you can now print spreadsheets from your mobile phone with Cloud Print, building on the mobile document and email printing capabilities we announced earlier this year. You can print from most mobile browsers that support HTML5 to any cloud-connected printer. We also made improvements to spreadsheet printing from desktop browsers, with new options for printing spreadsheet titles, sheet names and page numbers.


Google Cloud Connect for Microsoft Office interface improvements
If your school or business wants some of Google Docs’ collaboration magic in familiar Microsoft Office software without upgrading Office or deploying SharePoint®, then we think you’ll like Google Cloud Connect. People can work together on the same files at the same time in Word, PowerPoint® and Excel® without the agony of attachments. We recently added 38 new language interfaces and a top feature request: the ability to minimize the Google Cloud Connect toolbar.


Better Android security and productivity for businesses
We recently treated our business and education customers to three new Android features: storage encryption for Android 3.0+ devices, a streamlined contacts experience that makes it faster to find and connect with people in your organization and the ability for users to locate and secure lost or stolen Android 2.2+ devices without burdening IT administrators.


Who's gone Google?
Since our last update here, over 60,000 businesses have moved to Google Apps. We’ve profiled quite a few on the Google Enterprise Blog recently, including Boxx Group, South Carolina REALTORS, Just Salad, 3Tailer, and our favorite switch story of all, Contoso.

Thousands of schools, nonprofits and other organizations made the move as well. Welcome to Boise State University, Edina Public Schools, ESSEC Business School, Monash University, Oakwood Junior School, the Georgia Department of Corrections and The Phoenix of New Orleans.

I hope these product updates and customer stories help you and your organization get even more from Google Apps. For more details and the latest news, check out the Google Apps Blog.

Posted by Jeremy Milo, Google Apps Marketing Manager

Over the next few weeks we will be sharing tips on how to get started with each of the Google For Nonprofit products. This week we are kicking things off with YouTube ...
Over the next few weeks we will be sharing tips on how to get started with each of the Google For Nonprofit products. This week we are kicking things off with YouTube! YouTube’s Nonprofit Program offers free premium perks to organizations in the United States, United Kingdom, Canada and Australia like branded channels, the ability to add call-to-action overlays to videos to drive traffic to external sites, and the ability to add a Google Checkout button to your channel. These tools can add another layer of interactivity to the content you’re creating. Check out the tips below on how your organization can make a powerful non-profit video.

1. Content is still king

First and foremost, you want to make sure that your video is appropriate for the organizational goals you want to hit. Before you start filming, sit down and figure out what you want to accomplish and whom you want to reach. A video targeting high-dollar donors may look very different from one that’s intended to train your volunteers.

Then, think about ways that you can put a creative spin on your video. Good, original content — whether it’s heartfelt and serious or light and humorous — goes a long way on YouTube. Here are a few approaches you may think about taking:
  • Tell serial stories. Engage viewers with a series of videos that tell a story around a specific theme, and keep them coming back for more. Once you've created a few episodes, put them into a playlist. This allows you to develop several video narratives targeted at particular demographics. A good example is Rainforest Action Network’s “Greenwash of the Week” series or “Oxfam’s Green Granny” series.
  • Respond to current events. Address relevant news stories by posting videos that explain your position. You can then embed them in emails to your supporters — a video message can be more effective than a text-laden email. Also, users are probably more likely to be searching for topics currently in the news and may be more likely to find your video organically through the YouTube search bar. You’ll want to be sure to tag your video with timely and relevant words.
  • Make your audience part of the video. Using YouTube annotations, you can create a “choose your own adventure”-style video, which puts the viewer in the driver’s seat and allows them to decide their video “fate.” Two great nonprofit examples of this style are “A Different Ending,” a campaign combating knife crime in the U.K., and “That’s Not Cool,” a campaign from the Ad Council about staying safe online.
2. You don’t need a Hollywood budget to succeed

Gone are the days when you need a large camera crew to make sure people watch your video; some of the most successful videos on YouTube have been created with an extremely minimal budget. Your organization can get started with video even if you only have a few hundred dollars.

Another alternative, if you’re low on staff and monetary resources, is to participate in YouTube’s Good Work program, which matches professional ad executives with nonprofits who need help creating video. The best videos created will be included in a special showcase at June’s Cannes Advertising Festival.

3. It’s OK to follow the leader

Here’s a piece of advice your boss will probably never give you: start watching a few popular YouTube videos every day, even if they have seemingly nothing to do with your organization. You may not see the connection between your issues and Fred, a sneezing panda or Dancing Matt, but these videos are resonating with a huge number of people on YouTube. See if you can replicate elements of these viral videos in your own organization’s content. Seriously, couldn’t Keyboard Cat be the next poster cat for animal welfare?

“The Pink Glove Dance,” arguably the most viral nonprofit video ever with over 8 million views, followed this method beautifully. The Portland St. Vincent Medical Center snatched a page right out of the J.K. Wedding playbook.

It’s a recipe you can follow, too. Just mix together a cute cast of snappy dancers (bonus points if they’re not classically trained), an irresistibly catchy but inspirational song that you have permission to use, add a sprinkling of cause messaging, and you’re good to go.

Happy filming and good luck!

At the end of last month, we introduced an easy way for Google users to get recommendations from the people they trust right when they’re searching, the +1 button.
At the end of last month, we introduced an easy way for Google users to get recommendations from the people they trust right when they’re searching, the +1 button.



With a single click, the +1 button lets signed-in Google users recommend the content they like on the web to their friends and contacts right when it’s most useful -- on Google search.

The +1 button also appears alongside ads on Google.com. This means that in the coming weeks, Google users will be able to +1 button your organization’s Google Grants ads, spreading their support of your cause to people who know and trust them.

Let’s say that your nonprofit organization collects and distributes used books to underprivileged youth in the community. Someone who volunteered with your organization in the past can click the +1 button on your ad to recommend it publicly to their contacts.

That following week, a friend of the volunteer comes across a pile of books they no longer need while spring cleaning their apartment. They sign into their Google account, search Google.com and also see your ad – along with the personalized annotation that their friend +1’d it. Because they see that their friend +1’d the ad, it may help them decide where to donate their books.

But the +1 button isn’t just for search pages. We’re working on a +1 button that you can put on your pages too, making it easy for people to recommend your content on Google search without leaving your site. If you want to be notified when the +1 button is available for your website, you can sign up for email updates at our +1 webmaster site.

By helping searchers see more personal, relevant ads, we believe the +1 button could send you more qualified traffic. As for timing, the +1 button will automatically be added to your ads over the coming weeks for English searches on Google.com.

For more information on the +1 button check out this website.

You’ve probably, at some point, seen “Below first page bid” in the status column of your keywords. Given the CPC bid limit of $1 for Google Grants accounts, sometimes it’s frustrating for you to receive traffic, let alone clicks, on some of your valuable, but often more general keywords.
You’ve probably, at some point, seen “Below first page bid” in the status column of your keywords. Given the CPC bid limit of $1 for Google Grants accounts, sometimes it’s frustrating for you to receive traffic, let alone clicks, on some of your valuable, but often more general keywords.

Since Ad Rank takes into account your Quality Score and your bid when determining where your ad will show on Google Search, the status of “Below first page bid” means that your ads aren’t ranking as highly as they could on Google Search, which translates into less traffic to your site for a given keyword. One way to conquer “Below first page bid” status is through increasing Quality Score, which you can do in a variety of ways that we’ll explain today.

Because Quality Score is affected by the historical performance of your account, changes you make may take some time to influence your Quality Score, but don’t be discouraged!

Here are a few potential diagnoses for your keywords and some ways that you can start to remedy the situation.

Diagnosis 1: Chosen keyword is too general.
Remedy: Focus only on what works.

  • Add Negative Keywords to eliminate irrelevant impressions and improve your clickthrough rate. You can generate ideas for negative keywords by using the Search Term Report.
  • Use the Keyword Tool to find more specific keywords. These are typically more relevant to the user’s query and have a higher clickthrough rate than a more general keyword.
  • Experiment with different keyword match types by limiting matching on your keywords to a smaller set of user queries. On average, phrase match and exact match keywords can outperform broad match ones by limiting when your ads show to more relevant variations of your keywords.
Diagnosis 2: Keyword Quality Score is low.
Remedy: Refresh, refine, and experiment with existing ads & keywords.


Here are a few strategies for improving Quality Score:
  • Prevent poorly performing ads with low clickthrough rate from showing by pausing them.
  • Experiment with new ads that contain your keyword in them so that searchers know that you’re relevant to what they are looking for. Try using keyword insertion ads to accomplish this more efficiently.
  • Reorganize your campaigns into tightly themed ad groups. Creating different ad groups focused on a specific theme helps to ensure that your ad text is as relevant as possible to your keywords, which is important for Quality Score. For example, ad text which refers to donations shouldn’t be associated with keywords about volunteering. Do this within the AdWords interface or using AdWords Editor.
  • Change the display URL of the ad to something more specific, using a more descriptive URL for each of your ad groups.
  • Add negative keywords and utilize keyword match types to make sure that your ads show on only the most relevant searches.
Diagnosis 3: Competition is high.
Remedy: Focus on reaching your exact audience with a message relevant to them.

  • Location target away! You can create a basic campaign, then customize it for each location that you target so that users in your target audience can see how relevant your ads are to them.
  • Create ads that have your keywords in them - use keyword insertion ads to dynamically generate relevant ads.
  • Boost clicks and clickthrough rate with the Ad Extensions which are the best fit for the goals of each campaign! For example, Ad Sitelinks extensions can give you more real estate on Search and give users the option of a variety of different landing pages; Location Extensions will show your organization’s geographic location in the ad text to help you focus on local searches.
There’s so much to say...so this is just a quick snapshot. Even if one of these diagnoses--or all of them--apply to you, it’s never too late to make changes for the better!

Posted by Sarah Yuen, AdWords Team

If you’re like me and tune into daily news from around the world, it’s easy to feel overwhelmed by the harrowing updates of natural disaster and political turmoil. When we launched the new ...
If you’re like me and tune into daily news from around the world, it’s easy to feel overwhelmed by the harrowing updates of natural disaster and political turmoil. When we launched the new Google for Nonprofits program, we knew we wanted to provide a space for organizations to share hopeful stories of the incredible work they’re doing to make the world a better place. That’s why we created the Make-a-Change site to amplify the voices of these organizations doing such inspirational work. From building a school in Tanzania to going paperless to protecting our coastline, organizations around the world are doing incredible work - and we want to highlight these stories and spread good news.


If you work for a nonprofit, share your story with us! Each week, we’ll highlight one story of change at www.facebook.com/GoogleForNonprofits and via Twitter (@googlenonprofit). Check back often for a peek - it might brighten your day or give you ideas for how to make your own change!



As we celebrate our 8th birthday, we feel truly inspired by all the incredible work you do and the way you use Google Grants to achieve your missions, reach your constituents, raise awareness about your cause and succeed in the world of online marketing.



As we celebrate our 8th birthday, we feel truly inspired by all the incredible work you do and the way you use Google Grants to achieve your missions, reach your constituents, raise awareness about your cause and succeed in the world of online marketing.


So, we’d like to celebrate our birthday by sharing eight great pieces of Grantee wisdom from this year’s pool of extraordinary testimonials.


Thank you for making Google Grants a part of your organization.


Friendship Circle We have used Google Grants to promote Friendship Circle's many different programs and activities. In addition we are using Google Grants to point people to our blog. Tzvi Schectman - Family Coordinator, Friendship Circle


spcaLA Constantly monitor and use your Google AdWords. Use the tools provided by Google - especially keyword generators. Run reports. Change things that aren't working. Run ads for everything you have to offer! Miriam Davenport - Sr. Director of Development, spcaLA


Natural Resources Defense Council (NRDC) Use keyword insertion! I finally just tried it and I'm seeing immediate results (higher click-through rates). Kim Ranney - Online Marketing Manager, Natural Resources Defense Council (NRDC)


International Finance Corporation Active management of the Google Grants campaigns is crucial. In addition, all traffic is not necessarily quality traffic. It's important to manage the campaigns in such a way that you're continuously targeting/reaching high-quality leads, rather than just barnstorming. Seth Fleisher - Product Manager, SME Toolkit, International Finance Corporation


The Writer's Center Setting a schedule to update/manage your AdWords can prove helpful, as well as designating a specific staff member for the task. Kyle Semmel - Publications & Communications Manager / Interim Director, The Writer's Center


Indian Land Tenure Foundation Make sure to link your AdWords account with Google Analytics so you can easily track the effectiveness of your ads based on the goals for your website. Pay attention to the popular, high performing keywords. Make sure your ads are designed to maximize these keywords and make sure that the content on your website matches what a user would expect to find using these search terms. If a user is lured in by an ad for one thing and finds something entirely different on your website, this will increase bounce rates and potentially damage your credibility. Erin Dennis - Communications Specialist, Indian Land Tenure Foundation


Artist Organized Art, Inc. Take advantage of local, regional and global targeting. Use the AdWords client side tools. Optimize your campaigns. Develop your agendas in terms of campaigns and use the "opportunities" Google is regularly finding for you... it's literally the benefit of a team of really, really smart people advancing your organization's cause. Joshua Selman - President, Artist Organized Art, Inc.


Big Cat Rescue The best way to make the most of your Google Grant is to check in every day to see what is happening via Google Alerts and customizing your AdWords to meet those changing needs. Carole Baskin - CEO, Big Cat Rescue